Terms of Use
Last updated: September 10, 2026
Agreement to These Terms
CruiseClub.com and Allinclusive.com (the “Site“) are operated by Allinclusive Travel Network, LLC, doing business as CruiseClub.com and Allinclusive.com (“Company,” “We,” “Us,” or “Our“), located at 1690 S. Congress Ave., Suite 100-17, Delray Beach, FL 33445. We operate the Site along with any related products, services, membership programs, and features that refer or link to these Terms of Use (collectively, the “Services“).
You can contact Us by phone at 1-888-711-6801, by email at co*******@********ub.com, or by mail at the address above.
These Terms of Use (“Terms“) are a legally binding agreement between You, whether personally or on behalf of an entity (“You“), and the Company, concerning Your access to and use of the Services. By accessing the Services, You represent that You have read, understood, and agree to be bound by these Terms. IF YOU DO NOT AGREE WITH THESE TERMS, YOU ARE PROHIBITED FROM USING THE SERVICES AND MUST DISCONTINUE USE IMMEDIATELY.
These Terms are separate from Our Terms and Conditions, which govern the booking and purchase of cruise, resort, and other travel services, and Our Privacy Policy, which governs how We handle Your personal information. Where these Terms address use of the Site generally and the Terms and Conditions address a specific booking, the Terms and Conditions control for that booking.
We reserve the right to make changes to these Terms at any time. Changes take effect when the updated “Last updated” date is posted, and Your continued use of the Services after that date constitutes acceptance of the revised Terms. It is Your responsibility to review these Terms periodically.
The Services are intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Services.
Table of Contents
- Our Services
- Intellectual Property Rights
- User Representations
- User Registration
- CruiseClub Membership Program
- Purchases and Payment
- Prohibited Activities
- User-Generated Contributions
- Contribution License
- Guidelines for Reviews
- Social Media
- Third-Party Websites and Content
- Services Management
- Privacy Policy
- Term and Termination
- Modifications and Interruptions
- Governing Law
- Dispute Resolution
- Corrections
- Disclaimer of Warranties
- Limitation of Liability
- Indemnification
- User Data
- Electronic Communications, Transactions & Signatures
- Call Monitoring & SMS/TCPA Consent
- California Users and Residents
- Relationship to Booking Terms
- Miscellaneous
- Contact Us
1. Our Services
The information provided through the Services is not intended for distribution to, or use by, any person or entity in any jurisdiction where such distribution or use would be contrary to law or would subject Us to a registration requirement in that jurisdiction. If You access the Services from outside the United States, You do so on Your own initiative and are solely responsible for compliance with applicable local laws.
2. Intellectual Property Rights
Our Intellectual Property. We are the owner or licensee of all intellectual property rights in the Services, including source code, databases, functionality, software, website design, audio, video, text, photographs, and graphics (collectively, the “Content“), as well as all trademarks, service marks, and logos contained therein (the “Marks“). Our Content and Marks are protected by copyright, trademark, and other intellectual property laws in the United States and internationally, and are provided “AS IS” for Your personal, non-commercial use only.
Your License to Use the Services. Subject to Your compliance with these Terms, including the Prohibited Activities section below, We grant You a limited, non-exclusive, non-transferable, revocable license to access the Services and to download or print a copy of any Content to which You have properly gained access, solely for Your personal, non-commercial use.
Except as expressly permitted here, no part of the Services and no Content or Marks may be copied, reproduced, republished, uploaded, posted, publicly displayed, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose without Our express prior written permission. Any breach of this section constitutes a material breach of these Terms, and Your right to use the Services will terminate immediately.
Your Submissions. If You send Us any question, comment, suggestion, or other feedback about the Services (“Submissions“), You agree that We may use and share that feedback for any purpose without compensation or attribution to You.
3. User Representations
By using the Services, You represent and warrant that: (a) all registration information You submit is true, accurate, current, and complete; (b) You will maintain the accuracy of that information and promptly update it as needed; and (c) You have the legal capacity to, and agree to, comply with these Terms. If You provide information that is untrue, inaccurate, or incomplete, We may suspend or terminate Your account and refuse any current or future use of the Services.
4. User Registration
You may be required to register an account to use certain Services, including booking tools, member pricing, or saved trip features. You agree to keep Your password confidential and are responsible for all activity under Your account. We reserve the right to remove, reclaim, or change a username We determine, in Our sole discretion, to be inappropriate, misleading, or objectionable.
5. CruiseClub Membership Program
We offer an optional membership program (the “Membership“) that may provide benefits such as member-exclusive pricing, promotions, or booking perks, as described on the Site at the time of enrollment.
Enrollment & Fees. Membership may require payment of a one-time or recurring fee, as disclosed at the time of enrollment. Any recurring Membership fee will automatically renew at the then-current rate unless You cancel before the renewal date. By enrolling in a recurring Membership, You authorize Us to charge Your payment method on a recurring basis without requiring prior approval for each individual charge.
Cancellation. You may cancel Your Membership at any time by contacting Us using the information in Section 29. Cancellation takes effect at the end of the current paid term; We do not provide partial refunds for the remainder of a term already paid, except as required by law or as otherwise stated at enrollment.
Changes to Membership Benefits or Fees. We may modify Membership benefits, pricing, or terms from time to time. Where required by law, We will provide advance notice of a fee increase before it takes effect on Your next renewal.
6. Purchases and Payment
We accept major credit cards and other payment methods as indicated on the Site. You agree to provide current, complete, and accurate billing information and to promptly update it as needed. All prices are in U.S. dollars unless otherwise stated, and We may change prices at any time prior to purchase. Applicable taxes and fees will be added as required by law.
By placing an order, You authorize Us to charge Your chosen payment method for the amount then in effect. We reserve the right to correct pricing errors, even after a payment has been requested or received, and to refuse, limit, or cancel any order in Our sole discretion — including orders that We believe are fraudulent, speculative, or placed by resellers or automated means.
Purchases of specific Travel Services (cruises, resort stays, and related bookings) are additionally governed by Our Terms and Conditions.
7. Prohibited Activities
You may not access or use the Services for any purpose other than the purpose for which We make them available. As a user, You agree not to:
- Systematically retrieve data from the Services to build a collection, compilation, or database without Our written permission;
- Attempt to trick, defraud, or mislead Us or other users, including to obtain account credentials;
- Circumvent, disable, or interfere with any security feature of the Services;
- Disparage, tarnish, or otherwise harm the Company or the Services;
- Use information obtained from the Services to harass, abuse, or harm another person;
- Submit false reports of abuse or misconduct, or misuse Our support channels;
- Use the Services in a manner inconsistent with applicable law;
- Engage in unauthorized framing of or linking to the Services;
- Upload or transmit viruses, malicious code, or excessive/spam content that disrupts the Services;
- Use scripts, bots, scrapers, or other automated means to access or extract data from the Services, except standard search engine indexing;
- Delete or alter any copyright, trademark, or other proprietary notice;
- Impersonate another person or user;
- Attempt to decompile, disassemble, or reverse engineer any software underlying the Services;
- Use a purchasing agent to make purchases through the Services on Your behalf;
- Collect usernames or email addresses of other users for the purpose of sending unsolicited communications;
- Use the Services to compete with Us or for any unauthorized commercial or revenue-generating purpose;
- Sell, rent, or otherwise transfer Your account or profile to another party.
8. User-Generated Contributions
The Services may allow You to submit reviews, ratings, comments, photos, or other content (“Contributions“). Contributions may be visible to other users and, where applicable, third-party websites. By submitting a Contribution, You represent and warrant that:
- It does not infringe the intellectual property, privacy, or other rights of any third party;
- You own it, or have the necessary rights and licenses, to submit it and to grant Us the rights described in Section 9;
- You have obtained consent from any identifiable individual featured in it;
- It is not false, misleading, defamatory, obscene, harassing, discriminatory, or otherwise objectionable;
- It does not violate any applicable law or the rights of any third party.
We may accept, reject, edit, or remove any Contribution in Our sole discretion, and have no obligation to monitor Contributions.
9. Contribution License
We do not assert ownership over Your Contributions; You retain full ownership and any associated intellectual property rights. By submitting a Contribution, You grant Us a non-exclusive, worldwide, royalty-free, sublicensable license to use, reproduce, modify, display, and distribute it in connection with operating and promoting the Services. You are solely responsible for Your Contributions and agree to hold Us harmless from claims arising from them.
10. Guidelines for Reviews
If You post a review, it must be based on Your firsthand experience, and must not: contain profanity or discriminatory, hateful, or abusive language; reference illegal activity; make legal conclusions about the reviewed party’s conduct; contain false or misleading statements; or be part of an organized campaign to inflate or deflate ratings. We may accept, reject, or remove reviews at Our discretion; reviews reflect the views of their authors, not the Company.
11. Social Media
The Services may allow You to link a third-party account (such as a social media or email account) to Your account with Us (“Third-Party Account“). By doing so, You represent that You are authorized to grant Us access to that Third-Party Account, and You understand that We may access and display content associated with it through the Services, consistent with the privacy settings You have configured on that Third-Party Account. Your relationship with any third-party service provider is governed solely by Your agreement with that provider — We are not responsible for that content or that relationship. You may disconnect a linked Third-Party Account at any time through Your account settings or by contacting Us.
12. Third-Party Websites and Content
The Services may link to third-party websites or display third-party content, including from cruise lines, resorts, and other travel suppliers (“Third-Party Content“). We do not investigate, monitor, or guarantee the accuracy of Third-Party Content, and are not responsible for it or for any third-party website You access through the Services. Any purchase You make through a third-party website is solely between You and that third party. If You leave the Services to visit a third-party website, You do so at Your own risk, and these Terms no longer apply to that site.
13. Services Management
We reserve the right, but not the obligation, to: monitor the Services for violations of these Terms; take legal action against anyone who violates these Terms or applicable law; restrict, remove, or disable any Contribution at Our discretion; remove content that is excessive or burdensome to Our systems; and otherwise manage the Services to protect Our rights and ensure proper operation.
14. Privacy Policy
Please review Our Privacy Policy, which describes how We collect, use, and disclose Your personal information and is incorporated into these Terms by reference. The Services are hosted in the United States; if You access the Services from another region with different data protection laws, You consent to having Your data transferred to and processed in the United States.
15. Term and Termination
These Terms remain in effect while You use the Services. We reserve the right, in Our sole discretion and without notice, to deny access to or use of the Services to any person for any reason, including for a breach of these Terms, and to terminate or suspend Your account and any associated content at any time. If Your account is terminated or suspended, You may not register a new account under Your name, a false name, or on behalf of a third party. We may also pursue appropriate legal action.
16. Modifications and Interruptions
We may change, modify, or remove any part of the Services, or suspend or discontinue them entirely, at any time and without notice or liability to You. We do not guarantee the Services will be available at all times, and are not liable for any loss or inconvenience caused by downtime, maintenance, or discontinuance of the Services.
17. Governing Law
These Terms and Your use of the Services are governed by the laws of the State of Florida, without regard to its conflict-of-law principles.
18. Dispute Resolution
Informal Negotiations. Before initiating arbitration, the parties agree to first attempt to resolve any dispute arising from or relating to these Terms informally, for at least thirty (30) days, beginning with written notice from one party to the other.
Binding Arbitration. If informal negotiation does not resolve the dispute, it will be finally and exclusively resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules (and, where applicable, its Consumer Arbitration Rules), conducted in Palm Beach County, Florida. YOU UNDERSTAND THAT, ABSENT THIS PROVISION, YOU WOULD HAVE THE RIGHT TO SUE IN COURT AND HAVE A JURY TRIAL. If a dispute proceeds in court rather than arbitration for any reason, it shall be brought exclusively in the state or federal courts located in Palm Beach County, Florida, and You consent to personal jurisdiction there.
Class Action Waiver. Any arbitration or proceeding will be conducted on an individual basis only. Neither party may bring a claim as a plaintiff or class member in any purported class, collective, or representative proceeding.
Exceptions. Disputes concerning the ownership, validity, or infringement of intellectual property rights, and claims for injunctive relief, are not subject to the informal negotiation or arbitration requirements above.
19. Corrections
The Services may contain typographical errors, inaccuracies, or omissions relating to pricing, availability, or other details. We reserve the right to correct such errors and to update information on the Services at any time without prior notice.
20. Disclaimer of Warranties
THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK. To the fullest extent permitted by law, We disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant the accuracy or completeness of any Content, and are not responsible for errors, unauthorized access to Our servers, interruptions in service, or harmful code transmitted through the Services by any third party. We do not endorse or guarantee any product or service offered by a third party through the Services.
21. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, WE AND OUR DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICES, including lost profits, lost revenue, or loss of data, even if advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to You.
This limitation does not affect the separate limitation of liability that applies to purchased Travel Services under Our Terms and Conditions.
22. Indemnification
You agree to defend, indemnify, and hold the Company, its subsidiaries, affiliates, officers, agents, and employees harmless from any loss, liability, claim, or demand — including reasonable attorneys’ fees — made by any third party arising out of Your breach of these Terms, Your Contributions, Your violation of any law, or Your misuse of the Services.
23. User Data
We maintain certain data You transmit through the Services for purposes of operating and improving the Services. While We perform routine backups, You are solely responsible for data You transmit or that relates to Your use of the Services, and We have no liability for loss or corruption of that data.
24. Electronic Communications, Transactions & Signatures
Visiting the Services, sending Us emails, or completing online forms constitutes electronic communication. You consent to receive communications from Us electronically and agree that electronic agreements, notices, and disclosures satisfy any legal requirement that such communications be in writing. You agree to the use of electronic signatures and records in connection with any transaction initiated through the Services.
25. Call Monitoring & SMS/TCPA Consent
Call Monitoring and Recording. Calls to and from the Company may be monitored or recorded for quality control and training purposes. By placing or receiving a call with Us, You acknowledge and consent to such monitoring and recording, including where You are separately notified of this at the start of the call.
Automated Calls & Texts. By providing a telephone number to Us, You expressly consent to receive calls and text messages from the Company — including those made using an automatic telephone dialing system or an artificial or prerecorded voice — related to Your account, bookings, and customer service and, where You have separately opted in, promotional offers. Consent to receive promotional calls or texts is never a condition of purchasing any Services.
Opt-Out. You may opt out of text messages at any time by replying STOP; You will receive a confirmation of Your opt-out. Reply HELP for assistance. You may revoke Your consent to receive calls at any time by contacting Us using the information in Section 29. Message and data rates may apply, message frequency varies, and Your carrier is not responsible for delayed or undelivered messages. Call and SMS/text consent are also addressed in Our Privacy Policy.
26. California Users and Residents
If a complaint with Us is not resolved to Your satisfaction, You may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by phone at (800) 952-5210 or (916) 445-1254. California residents also have specific rights regarding their personal information as described in Our Privacy Policy.
27. Relationship to Booking Terms
These Terms govern Your general use of the Site. When You make a reservation or purchase Travel Services through Us, that booking is additionally governed by Our Terms and Conditions, which control over these Terms to the extent of any conflict regarding that specific booking (including cancellation penalties, travel documentation, insurance, and supplier liability).
28. Miscellaneous
These Terms, together with any policies referenced herein, constitute the entire agreement between You and the Company regarding Your use of the Services. Our failure to enforce any provision is not a waiver of that provision. If any provision is found unlawful or unenforceable, that provision is severed and the remaining provisions remain in effect. We may assign these Terms at any time. No joint venture, partnership, employment, or agency relationship is created between You and the Company as a result of these Terms or Your use of the Services.
29. Contact Us
To resolve a complaint regarding the Services or for more information, please contact Us:
- By email: co*******@********ub.com
- By visiting: https://cruiseclub.com/contact-us
- By phone: 1-888-711-6801
- By mail: 1690 S. Congress Ave., Suite 100-17, Delray Beach, FL 33445